IoFMT Professional Services Limited ("IoFMT", "we", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit titanconnected.com or contact us. We are the data controller for that information. If you do not agree with this policy, please do not continue to use the site.
Information we collect
When you contact us through the website or by email, we collect the details you provide:
- Name
- Work email address
- Organisation
- Your role
- Portfolio size
- What you are interested in, and anything you write in your message
Non-personal information
When you visit, limited technical information is created automatically and used to keep the site secure and working: IP address, browser type, operating system, pages visited and time on the site, and referring website URLs.
Cookies and tracking technologies
This is a static information website that uses only strictly necessary cookies for security and delivery. We do not use advertising or cross-site tracking cookies. See our Cookie Policy for detail. You can set your browser to refuse cookies, though some features may not work.
How we use your information
- To respond to your enquiry and follow up about Titan or our services
- To provide, maintain and secure our website and services
- To comply with our legal obligations
We do not send marketing or promotional material without your consent.
Lawful basis (UK GDPR)
| What we do | Lawful basis |
|---|---|
| Respond to and follow up your enquiry | Legitimate interests - dealing with a business enquiry you initiated |
| Keep the website secure and operational | Legitimate interests - network and information security |
| Meet legal or regulatory duties | Legal obligation |
Sharing your information
We do not sell your data. We share it only:
With service providers
Microsoft, our cloud and productivity provider - enquiry data sits within our Microsoft 365 environment, hosted in the UK region, processed on our instructions under contract.
Legal requirements
Where required to do so by law or in response to a valid legal request.
Business transfers
In the event of a merger, sale or acquisition, your data may transfer to the new entity.
International transfers
Your data is processed in the UK. If any provider processes data outside the UK, we ensure an appropriate safeguard is in place, such as UK adequacy regulations or the UK International Data Transfer Agreement / Addendum.
Your rights
You may have the right to access your data, correct or update it, delete it, restrict or object to processing, withdraw consent, and request data portability. To exercise any of these, email Office@IoFMT.com. You can also complain to the ICO (ico.org.uk), though we would welcome the chance to help first.
Data retention
We keep your information only as long as necessary for the purposes set out here and review it periodically. Where an enquiry leads to no ongoing relationship we delete it once clearly no longer needed, and in any case no later than 24 months after our last contact, unless a longer period is required by law. Server logs are kept only briefly for security.
Security
We operate an ISO/IEC 27001-certified information security management system and apply appropriate technical and organisational measures to protect your information. No transmission over the internet is ever entirely secure, however, and any transmission is at your own risk.
Third-party links
Our website may link to third-party sites. We are not responsible for their privacy practices; please review their policies before providing any personal data.
Changes to this policy
We may update this policy from time to time. Changes are posted here with an updated date, under our document change control.
Contact us
IoFMT Professional Services Limited
167 Great Portland Street, London W1W 7LT
Email: Office@IoFMT.com
Phone: +44 (0) 203 576 4061
ICO registration: [ICO NUMBER]